1. Returns

1.1 30-Day Return Policy

At Unlimited Knives, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may initiate a return within 30 days of receiving your order.

1.2 Eligibility

To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.

1.3 Initiating a Return

To initiate a return, please contact our customer support team with your order number and details of the item you wish to return. Our team will guide you through the return process.

2. Refunds

2.1 Refund Process

Once your return is received and inspected, we will send you an email notification to confirm the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within [number of days].

2.2 Late or Missing Refunds

If you haven't received your refund within the expected time frame, please first check your bank account. Then contact your credit card company, as it may take some time for the refund to be officially posted. If you've done all of this and still haven't received your refund, contact our customer support team.

3. Exchanges

3.1 Defective or Damaged Items

If you receive a defective or damaged item, please contact us immediately. We will arrange for a replacement or offer a refund.

3.2 Exchange Process

If you need to exchange an item for a different size or color, please contact our customer support team with your order number and details about the item you would like to exchange. We will guide you through the exchange process.

4. Shipping Costs

Shipping costs for returns are the responsibility of the customer unless the return is due to a mistake on our part (e.g., wrong item shipped, defective item).

5. Contact Us

If you have any questions or concerns about our Refund & Return Information, please contact our customer support team. We are here to assist you and provide any necessary clarification.

Thank you for choosing Unlimited Knives. Your satisfaction is our priority!

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